Eran Ropalidis

Head of Dissemination and Communications Department

Central Bureau of Statistics, Israel


Communication crisis usually expands without warning, and can't always be predicted, but it is nevertheless possible and desirable to prepare for it. Early preparation is based on building possible scenarios and methods of action in such situations. A wise and decisive action is required in order to minimize damage and perhaps even turn the crisis into an achievement.

This document shares experience in crisis management and discusses various principles for removing some of the risks and reducing the damage to the organization's image.


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