Contact person*



Nilgün Dorsan
Job title
Head of Metadata and Standards Department

Email

nilgun.dorsan@tuik.gov.tr
Telephone
903124100267

Statistical business process model 

Turkish Statistical Institute adopted GSBPM to model the statistical production process and to identify the metadata flowing through the processes. The model was slightly modified in the sub process level (level 2) and sub sub-processes (third level) were added as well. The 7 phases of statistical production process and 33 sub-processes within each phase can be seen below.

TurkStat Business Process Model

 

In order to specify the processes in TurkStat, four main operational processes were analysed first: collect, process, analyse, disseminate. Five products were selected to be analysed for the pilot study of the GSBPM model. It was seen from the pilot study that the other 3 processes (specify needs, design, build) can be clearly identified too. Based on the process flows of the pilot study a national draft model of GSBPM was developed.

This draft model was used as a basis for process modelling, standardization of the production processes of statistical products. Within the scope of the process modelling and standardization project, meetings were held with all units producing statistics, to obtain information about the activities done to produce these statistics. Procedures/methods that are used, step by step work flows, inputs and outputs of sub processes, owners of the processes, the number of people required to do these tasks, software tools and other relevant metadata were collected from the subject matter departments.

All the information on process collected from the departments are analysed and standardised. Standard processes are identified and modelled using a business process modelling software.

 

 

Metadata used/created at each phase 

Turkish Statistical Institute adopted GSBPM to define the statistical production processes and the metadata. The objective is to design a new metadata system around GSBPM for the efficient functioning of the business processes. The metadata for the processes were collected from the departments. This process metadata is organised and and processes were modelled using a standardised terminology.

Metadata relevant to other business processes 

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Lessons learned

GSBPM is a good communication tool however it takes time for the organization to internalize this terminology and the process perspective. A lot of effort is required to collect the process information and to model the processes according to the model. TurkStat collected process information in Excel files, and the data in Excel is cleaned. Modelling is done using ARIS platform. It is not easy to standardise the process information properly and to establish the links between the process steps and inputs and outputs and organizational units. Another challenge is the lifecycle management of the processes being modelled, and ensuring that the organization can use this model in day to day businesses. GSBPM should not only be seen as a tool to document the processes. Once the processes are modelled according to GSBPM, it needs to be integrated with the production systems of the organization. Then the processes could be improved and optimized accordingly. Processes could also be controlled and monitored by using KPIs.

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