Paragraph 37 says
"A Business Service represents a service delivered by a piece of software (as described in the section above) or a person"
Presumably the section refered to is paragraph 31
" .... A Business Service is a means of performing a Business Function (an ability that an organization possesses, typically expressed in general and high level terms and requiring a combination of organization, people, processes and technology to achieve)."
The reader might find this more easily if paragraph 37 had
"A Business Service represents a service delivered by a combination of organization, people, processes and technology (as mentioned under ii. Using Re-Usable Business Services)"
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user-8e470
Meeting 6 December - Agreed to add direct reference