Eurostat

The  COVID-19  crisis  had a  direct  impact  on  the  production  of  European  official  statistics  and,  at  the  same  time,  led  to  an  increased  demand  for  data  published  by  Eurostat  and  the National Statistical Institutes (NSIs) of the European Statistical System (ESS). In the face of the early stages of the crisis, Eurostat  and  its  ESS  partners  worked  closely  together  to  develop  practical  solutions and concrete responses to the challenges posed by the COVID-19 outbreak. This document is based on the experience gathered by Eurostat and 15 out of the 18 National Statistical Institutes, who together constituted the ‘Task Force on ESS strategic communication’, created   in   March   2020.  It presents   the   first   summary   of   the   challenges   faced   and the communication  actions  taken  by  NSIs  during these earlier stages of the COVID-19  crisis in 2020, as well  as  the  lessons learned in the first months of the spread of the pandemic. The first version of the document was published in May 2020 and was updated and republished in September 2020. The document therefore provides a snapshot of how such a crisis was tackled at the early stages which may provide a useful reference for communication professionals.


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