3. Feedback to superiors / staff inquiries

The purpose of feedback to superiors and staff inquiries is to obtain information on the management situation and staff satisfaction at the Federal Statistical Office, so that well-aimed improvement measures can be taken.

a) Feedback to superiors

In giving feedback to the superiors, staff members anonymously assess the personnel management behaviour of the superiors, following a given pattern. The aggregated assessments are revealed only to the superior concerned and, where appropriate, discussed with him/her by third parties; this should help him/her to identify his/her strong and weak points in personnel management behaviour and to take well-aimed improvement measures (help for self-help). Personnel management behaviour may be improved, for instance, by participating in personnel management courses or by holding (maybe moderated) discussions with the staff members.

The feedback aggregated for a group of superiors is made known within the Office. Drawing conclusions on individuals is not possible here. The personnel management situation is thus examined in general. Any superior may compare his/her self-image with how he/she is seen by the group, and the President/Vice-President may identify weak points to be remedied.

b) Staff inquiries

In its "fit 2005" programme, the Federal Statistical Office has committed itself to "demonstrably" improve staff satisfaction. To measure staff satisfaction, staff inquiries have therefore to be conducted at regular intervals. Among other things, they should provide information on how staff motivation can be improved.

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