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Organizers:

Welcome and Opening. Taeke Gjaltema (UNECE)

Session 1: Internal communication and positioning of the communication department Session Organizer: Lukasz Augustyniak (Eurostat)
1	Internal communication and positioning of the communication department. Suad Mubarak Al Absusalam (GCCStat, Oman)	WP 1.1	Presentation
2	Generating engagement by encouraging internal communications. Rodrigo Nuñez (INEGI, Mexico)	WP 1.2	Presentation
3	Development of a Statistical CRM. Jose Jabier Zurikarai (EUSTAT, Spain)	WP 1.3	Presentation
4	Combining Internal with External Communication. Lukasz Augustyniak (Eurostat)	WP 1.4	Presentation
5	Developing vision (Canada)	WP 1.5	Presentation
6	Strategic Communication Framework Phase 2 (Project)	WP 1.6	Presentation

Session 2: Issue management and Participatory Activity Session Organizer: Michael Levi (Bureau of Labor Statistics, USA)
1	New Dwelling Completions - Communication Strategy. Elaine O'Mahoney (Central Statistical Office, Ireland)	WP 2.1	Presentation
2	Learning from the 2016 Australian Census and ensuring effective issues management during ABS' most challenging sensitive and divisive data collection. Nick Stathis (Australian Bureau of Statistics)	WP 2.2A	Presentation
3	Participatory Exercise

Session 3: Branding Session Organizer: Kerstin Hänsel (Destatis, Germany)
1	Eurostat’s branding study: main conclusions and way forward. Sybille Luhmann (Eurostat)	WP 3.1A	Presentation
2	The Way Forward: Re-establishing a Public Relationship. Michael Jacino (Statistics Canada)	WP 3.2A	Presentation
3	Rebranding of public statistics - Statistics Poland case. Karolina Dawidziuk (Statistics Poland)	WP 3.3A	Presentation
4	Developing, delivering, and evaluating key messages: A case study from the U.S. Bureau of Labor Statistics. Michael Levi and Megan Kindelan (U.S. Bureau of Labor Statistics)	WP 3.4A	Presentation
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Session 4: Tailored Communication Strategies and Frameworks Session Organizers: Ellen Dougherty (Department of Agriculture, USA) and Terry Mitton (OECD)
1	Strategic Communication. (Central Statisitcal Office, Ireland)	WP 4.1	Presentation
2	Augmenting Statistical Data Dissemination by Short Quantified Sentences of Natural Language. Miroslav Hudec (Bratislava University of Economics, Slovenia)	WP 4.2	Presentation
3	Localized Dissemination System. Serhat Atakul (Turkish Statistical Institute)	WP 4.3	Presentation
4	Censuses communication campaign. Communicate the new permanent population census. The Istat experience. Micaela Paciello (Istat, Italy)	WP 4.4	Presentation
5	Digging deeper into web analytics. Getting google to work for statistics offices. Mikel Bilbao (EUSTAT, Spain)	WP 4.5	Presentation
6	Guide to Talking About NASS. (USA)	WP 4.6	Presentation

Session 5: Tailoring communication to a specific audience Session Organizers: Aeidin Sheppard (CSO, Ireland) and Elaine O'Mahoney (CSO, Ireland)
1	Statistical literacy as a tool to attract audience starting from school: different audiences and different messages. Patrizia Collesi (Istat, Italy)	WP 5.1	Presentation
2	How to make statistics more appealing to entrepreneurs? – The Banco de Portugal communication experience. Luís Campos and Lígia Nunes (Central Bank Portugal)	WP 5.2	Presentation
3	Data journalists: what do they expect from statistical offices. Baiba Grandovska (Eurostat)	WP 5.3	Presentation
4	Statistical literacy for beginners: Tailoring statistical information to children. Wendy Schelfaut (StatBel, Belgium)	WP 5.4	Presentation
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