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ConfiForms Form Definition
additionalFormAdminsmuriel,gjaltema
enableAudittrue
formNamehelpRequest
registrationFormTitleRequest Account or Technical Assistance


yourNameYour full name and title (Mr./Ms./etc)texttrue

yourEmailYour email addresstexttrue

yourOrganizationYour organizationfalse[1=Canada|]label;falsetexttrue

verifyHumanPlease enter the code shown below to verify you are not a robot.captchatrue

Have account?

haveAccountHave you ever had a user account on our system? (Either past or current)false[a_never_acc=I have a never before had a user account.|b_have_acc=I have (or used to have) an account.|]id;falseselecttrue

If yes

userNameWhat is (or used to be) your username?false[a_never_acc=I have a never before had a user account.|b_have_acc=I have (or used to have) an account.|]id;false(If you cannot remember your username, it is possible to retrieve it via the login page, using your email address)text

If no, wish to request account?

requestAccountDo you wish to request a user account on our system?false[a_request_yes=Yes|b_request_no=No|]id;falseselect

If Request Account

techCoopRelevance to your workfalse[1=Canada|]label;falseDo you currently work in technical cooperation activities related to statistics?textarea

whichSpaceWhich space?false[1=Canada|]label;falseWhich particular space do you wish to be granted access to?text

If not, then Other problem (DONE)

otherBrowserDoes this problem occur when an alternate browser is used?false[1=Canada|]label;falsePlease state with which browsers this problem occurs. (Commonly used browsers include Chrome, Firefox and Internet Explorer.)text

screenShotPlease describe the problem, and attach a screenshot of any error messages encountered.false[1=Canada|]label;falseOn English keyboards, a screenshot can be taken using the SHIFT+PrintScreen key combination.wysiwyg

Type of problem (account holders)

problemTypeWhat is the nature of your query?false[b_login_prob=Problems logging in to confluence|c_page_prob=Problems accessing a particular page / broken link|d_oth_prob=Other problem|]id;falseContributions can be papers or case studies, presentations and/or demonstrations, etc. select


Problems logging in

triedResetHave you attempted to reset/retrieve your password by email?false[nn=No|yy=Yes, but it has not been successful|]id;false(It is possible to retrieve it via the login page, using your email address)select

whichSpace2Which page are you trying to access?false[1=Canada|]label;falsetext

otherComments2Other commentsfalse[1=Canada|]label;falsewysiwyg

Problems accessing a page or space

whichSpace3Which page are you trying to access?false[1=Canada|]label;falsetext

otherComments3Other commentsfalse[1=Canada|]label;falsewysiwyg


Other problem 2 (DONE)

otherBrowser4Does this problem occur when an alternate browser is used?false[1=Canada|]label;falsePlease state with which browsers this problem occurs. (Commonly used browsers include Chrome, Firefox and Internet Explorer.)text

screenShot4Please describe the problem, and attach a screenshot of any error messages encountered.false[1=Canada|]label;falseOn English keyboards, a screenshot can be taken using the SHIFT+PrintScreen key combination.wysiwyg

Default Values (dependent on other fields)

UNDER CONSTRUCTION

Flow (haveAccount?)

haveAccount:userName, requestAccount, techCoop, whichSpace, otherBrowser, screenShot, problemType, triedReset, whichSpace2, otherComments2, whichSpace3, otherComments3, otherBrowser4, screenShot4,Hide fieldhaveAccount

haveAccount:a_never_accuserName, problemType, triedReset, whichSpace2, otherComments2, whichSpace3, otherComments3, otherBrowser4, screenShot4,Hide fieldhaveAccount

haveAccount:a_never_accrequestAccountShow fieldhaveAccount

haveAccount:b_have_accuserName, problemTypeShow fieldhaveAccount

haveAccount:b_have_accrequestAccount, techCoop, whichSpace, otherBrowserHide fieldhaveAccount


Flow 2a (requestAccount?)

requestAccount:techCoop, whichSpace, otherBrowser, screenShot,Hide fieldrequestAccount

requestAccount:a_request_yestechCoop, whichSpaceShow fieldrequestAccount

requestAccount:a_request_yesotherBrowser, screenShotHide fieldrequestAccount

requestAccount:b_request_nootherBrowser, screenShotShow fieldrequestAccount

requestAccount:b_request_notechCoop, whichSpaceHide fieldrequestAccount


Flow 2b (problemType?)

problemType:triedReset, whichSpace2, otherComments2, whichSpace3, otherComments3, otherBrowser4, screenShot4,Hide fieldproblemType

problemType:b_login_probtriedResetShow fieldproblemType

problemType:b_login_probwhichSpace2, otherComments2, whichSpace3, otherComments3, otherBrowser4, screenShot4,Hide fieldproblemType

problemType:c_page_probwhichSpace2, otherComments2,Show fieldproblemType

problemType:c_page_probtriedReset, whichSpace3, otherComments3, otherBrowser4, screenShot4,Hide fieldproblemType

problemType:d_oth_probotherBrowser4, screenShot4,Show fieldproblemType

problemType:d_oth_probtriedReset, whichSpace2, otherComments2, whichSpace3, otherComments3, Hide fieldproblemType


Validation for mandatory dependent fields

haveAccount:a_never_acc AND requestAccount:Please fill in all of the relevant fields..Validation rulerequestAccount

haveAccount:b_have_acc AND problemType:Please fill in all of the relevant fields..Validation ruleproblemType


Email confirmation to user

Send Emailno_reply@unece.orgonCreatedThank you for your query[entry.yourEmail]

Dear [entry.yourName],


Thank you for your query. This has been sent to our technicians, who will contact you with advice.


Best regards,


Statistics Wikis

Email confirmation to admins

Send Emailno_reply@unece.orgonCreated[entry.yourName] has submitted a wiki querysupport.stat@un.org, taeke.gjaltema@un.org,

[entry.yourName] ([entry.yourEmail]) from [entry.yourOrganization] has just submitted the following wiki query.


They supplied the following information regarding the nature of their query and the steps they have already taken to resolve the problem:-

[entry.yourName]helpRequest


haveAccount

userName

requestAccount

techCoop

whichSpace

otherBrowser

screenShot

problemType

triedReset

whichSpace2

otherComments2

whichSpace3

otherComments3


Best regards,


Statistics Wikis

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