Comment from the Quality indicators group: Add a bullet point for the paragraph to read:
"113. Examples of quality management activities include:
- Setting and maintaining of the quality framework;
- e.g. ASPIRE is a metric framework, for the accuracy subcomponent of quality, used by Statistics Sweden and Stats NZ;
- Setting of global quality criteria;
- Setting process quality targets and monitoring compliance;
- Seeking and analysing user feedback;
- Reviewing operation and documenting lessons learned;
- Examining process metadata and quality indicators;
- Internal or external auditing on statistical processes."
Reason for inclusion of the 2nd bullet point: Quality is currently cross-cutting, and therefore spans GSBPM. We now we need to look at how to assess risk from an end-to-end perspective in order to ensure fit-for-purpose quality, thus, the use of ASPIRE.